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VOL. I · EST. 11.2025 
SatyaDheesh
सत्याधीश
India's Ground Truth Record
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RBI draft norms on mis-selling may hit private banks harder

GS3Economy · S&T · Environment · Security· Monetary policy, RBI & banking· Prelims + Mains·

Why in news

The RBI proposed draft norms to curb the mis-selling of financial products by banks, requiring suitability checks and refunds for unsuitable products.

Background

The rules target the bancassurance model where banks distribute third-party insurance products.

Facts for Prelims

  • FactInsurance product sales increased from ₹6,381 crore in FY19 to ₹16,747 crore in FY25
  • FactThe proposed norms require banks to refund amounts paid if products are deemed unsuitable

For Mains

Q. Discuss how the bancassurance model, while expanding financial inclusion, poses risks of consumer exploitation and the necessity of regulatory oversight to ensure product suitability.

Dimensions to cover in your answer

  • Conflict of interest: Employee incentives tied to third-party sales vs. fiduciary duty to customers
  • Regulatory friction: Balancing bank profitability in bancassurance with consumer protection mandates
  • Information asymmetry: Complexity of financial products hindering informed consent for retail investors

Keywords: Bancassurance · Consumer Protection · Information Asymmetry · Regulatory Oversight · Financial Inclusion

Read the full news →Report a mistake in this noteSource: Economic Times ↗

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